How to describe customer service on a Resume

Posted by Bundaberg Resume on 11 Aug 2025

When seeking a customer service position, it’s crucial to emphasize your relevant experiences and abilities on your resume. A well-written resume can make a an enormous difference in getting the job you’ve been hoping for. In Bundaberg Resume, we specialize in offering resume writing services to assist you in standing out the competition. In this article, we’ll go over tips on how to present the customer service aspect of your resume.

  1. Utilize action verbs when describing your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in customer service work and achieved the desired results.
  2. Include specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service," use the phrase "managed a team of customer service representatives and took care of customer complaints."
  3. Offer metrics: Include relevant metrics such as customer satisfaction rates to prove the impact of your work. For example, "increased customer satisfaction by 15% by using effective problem-solving techniques."
  4. Make your resume more tailored: Customize your resume to match the customer service position that you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
  5. Proofread and seek professional help Make sure you proofread your resume prior to sending it out to ensure there are no errors. If you need help, consider seeking professional help with Bundaberg Resume.

By following these tips and guidelines, you can write a resume for customer service that effectively highlights your relevant work experience and abilities. Make sure to make your resume specific to the specific job you’re applying to and check it for errors before submitting it. Bundaberg Resume can also assist in creating a professional resume that displays your capabilities and experience.

Tanja was a pleasure to deal with from the first initial enquiry via the website to delivering a professional service. Highly recommend.
Shayne Wicks
Absolutely fantastic professional speedy service, didn't need to request/make any modifications to resume or cover letters. Very friendly to deal with. Highly recommended.
Grant Leane
First time using a resume writer, and so happy with the finished resume. I was also so impressed with the prompt responses throughout the whole process from Tanya and in general the quick turnaround time to produce it. I love the fact the resume represented who I am based on my skills and attributes. I definitely recommend Bundaberg Resume to anyone who hasn't used a resume writer before. They are also so affordable compared to so many on the market who charge an absolute fortune.
Angela Skaf
Amazing service, quick, efficient and helped me land my dream job. Thankyou Bundaberg Resume I have been recommending you to everyone.
Sandra Tricoli
My resume was a complete mess, I sent my resume through and got a quick response from Tanja, she completely re-wrote the entire thing and turned it into a very impressive and professional document. awesome value for money and will not hesitate to get a cover letter written when the time comes. thank you so much.
sam valinouri
I moved to Australia 2.5 years ago. After feeling stagnated in my job, I started to look at my resume again and attempted to update it. After realising it was extremely outdated, I enlisted the help of Perth Resume. Tanja was great, very prompt at replying to any queries I had and returned an updated resume, cover letter and LinkedIn profile within 3 business days. I must say the documents look great. Highly recommended.
William Worsley
Positive: Professionalism Ms Tanja Coyne helped me a lot with my resume. She was patience, responsive and professional. When she finished my resume, I offer to double her pay but she refused. I recommend Tanja! Thank you very much.
Ben Wong
I ordered the Gold Package which was a Resume and Cover letter. I would honestly rate it an easy 10/10. Not only was the resume and cover letter perfect but the Customer Service is what really blew me away. Literally a few minutes after making the order I was contacted and a resume plan was formulated. Thank You Tanja :)
Sev
Thoroughly recommend the services at Bundaberg Resume
Clare Haslam
Positive: Professionalism, Quality, Value Great friendly people in the office, was worth every single dollar spent. Would recommend to anyone thinking they need there resume done!
Louis Dawe
How to Describe Customer Service on a Resume

Resume

We provide professional resume writing services.

How to Describe Customer Service on a Resume

Cover Letter

We provide professional cover letter writing services.

How to Describe Customer Service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to Describe Customer Service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide expert resume writing services and our very experienced resume writers will ensure your new resume sticks out from the rest.

We’re a team of highly qualified and seasoned Recruiters, consultants and HR Professionals that are committed to providing you with an excellent, well-written cover letter or resume.

We pride ourselves on our vast understanding of best-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a vast range of professions, industries, and areas means that we can create a high-quality, impactful resume that suits your personal needs.

Our end goal is to provide you with an impressive, striking resume that is correctly maximised for success in the competitive Bundaberg job market.

We provide a 100% satisfaction guarantee on all of our services, so you can be sure that you will be happy with your new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 993 659