How to Write a Good Customer Service Resume

Creating an effective customer service profile or CV (Curriculum Vitae) will require you to highlight your relevant experiences and abilities. A well-written resume and a strong cover letter, along with an impressive LinkedIn profilecan make a the difference in obtaining a job. At Bundaberg Resume, we specialize in offering CV and resume writing services as well as cover letter writing and LinkedIn profile optimization services to make one standout from your others. In this post, we’ll discuss how to write about customer service in a resume or CV. It will also highlight the skills of customer service on a CV or resume, and provide tips for writing about customer service abilities.

How to describe customer service on a resume or CV:

When describing your customer service experience, concentrate on specific work duties and responsibilities. Make use of action verbs, such as "assisted," "resolved," or "responded," to describe your tasks. Include any relevant metrics, such a satisfaction levels of customers to illustrate your impact.

How do you display customer service abilities on a resume:

Alongside describing the experience you had, it is important to mention specific abilities relevant to customer service. These include solving problems and communication. Include any relevant certificates or training, such as a customer service course or a certificate from a specific customer support software.

What do I write about about customer service skills:

When writing about customer service skills, focus on the most vital and pertinent skills to the job you’re applying for. For instance, if the job requires a lot of telephone communication, emphasize your skills and experience in customer service via phone.

What do I do to write about my experience with customer service?

When you write about your customer service experience, provide specific examples and quantify your successes. For instance, instead of writing "Helped customers with their questions," say "Assisted an average daily 50 customers by answering their queries, which resulted in a 90% satisfaction rate."

Following these steps follow these suggestions to create your customer service resume CV, cover letter and LinkedIn profile that shows your experience and expertise which make you a desirable potential candidate for roles in customer service. Remember it is important to edit and proofread your resume, the cover letter and CV prior to sending it out and think about soliciting help from an expert at Bundaberg Resume if you need assistance.